If your purchase of Office or Microsoft 365 came with a product key, you enter your product key on one of the websites listed below for your product. After you enter your key, you can download and install Office, or you can renew your Microsoft 365 subscription.
Tip:Get tech expertise with Business Assist. Connect with our small business advisors for help making Microsoft 365 products work for you and everyone in your business.Learn more.
Having problems with your product key?
Example of an Office or Microsoft 365 product key:
XXXXX-XXXXX-XXXXX-XXXXX-XXXXX
Microsoft 365, Office 2021, Office 2019, Office 2016, and Office 2013(PC and Mac)
Note:Support has ended for Office 2016 for Mac. Learn more
To redeem a new purchase
Step 1: Go to www.office.com/setup or Microsoft365.com/setup.
Step 2: Sign in with your Microsoft account, or create one if you don't have one. Be sure to remember this account so that you can install or reinstall Office later, without a product key.
Important:If you're renewing your Microsoft 365 subscription, enter the Microsoft account that's associated with your subscription. I can't remember my Microsoft account.
Step 3: Enter your product key, without hyphens, if prompted. If you don't see the option to enter your product key, it was entered for you automatically.
Step 4: Follow the prompts to finish the redemption process.
To install or reinstall Office
If you see the error This product key has already been used when you enter your product key on www.office.com/setup or Microsoft365.com/setup, this means your product key has already been redeemed and is no longer needed.
Instead, use your Microsoft account to sign in to account.microsoft.com and install your Office product.
Note:If you're trying to allow up to 5 other people to install Office using your Microsoft 365 Family subscription, see How to share your Microsoft 365 Family subscription benefit.
Microsoft Workplace Discount Program
These steps apply only to Office Professional Plus, Visio Professional, or Project Professional.
Step 1: Start an Office app, like Word, Project, or Visio, depending on your purchase.
Step 2: In the Sign in to set up Office window, select I don't want to sign in or create an account (it's a small link at the bottom of the window).
Step 3: Enter your Office product key, without hyphens. If you don't have your key, see get your Workplace Discount Program product key.
Microsoft Store
Step 1: Go to www.microsoftstore.com and sign in (upper right-hand corner) with the Microsoft account that you used to buy Office.
Step 2: After you sign in, select your name in the upper right-hand corner, and then select Order History.
Step 3: Locate the Office one-time purchase or individual Office app, and then select Install Office to view your product key (this doesn't actually install Office).
Step 4: Select Install Office again in the window where the product key appears.
Step 5: On the Hi. Let's get started page, follow the prompts to sign in again and associate your product with your Microsoft account.
Office 2010or Office for Mac 2011
Support for Office 2010 has ended
Microsoft 365 Business Standard
Step 1: Go to https://microsoft365.com/setupbusiness
Step 2: Enter Office product key without hyphens, and then select Next.
Step 3: Follow the prompts to finish the redemption and setup process.
Having problems with your product key?
I can't find my product key
For help with finding your product key, select your version of Office below:
My product key isn't working
If your Office product key doesn’t work, or has stopped working, you should contact the seller and request a refund. If you bought a product key separate from the software, it’s very possible the product key was stolen or otherwise fraudulently obtained, and subsequently blocked for use. Unfortunately, there are many dishonest sellers who offer stolen, abused, or otherwise unauthorized Microsoft product keys for sale. Sometimes these product keys are printed on counterfeit labels or cards with a download link to Microsoft software, and sometimes they’re distributed with software media that is unauthorized for resale, such as promotional media, original equipment manufacturer reinstallation media, or other Microsoft program-specific media.
Contact support
If you still need help with your product key, visit our Microsoft support page for help.
FAQs
How do I redeem my Office 365 product key? ›
To buy a brand new copy of Office, or start a new Microsoft 365 subscription, you can buy an Office product key card from a retailer. You can redeem your key at https://microsoft365.com/setup to set up your Microsoft account and install Office.
How do I activate Office on my new laptop? ›Activate a brand new or Microsoft 365 product key
If you bought a new Microsoft 365 product key card, or you received a product key when you bought Microsoft 365through an online store, go to Office.com/setup or Microsoft365.com/setup and follow the on-screen prompts.
- Step 1: open the Office program. On a laptop with free Office for 1 year, programs like Word and Excel are pre-installed. ...
- Step 2: choose an account. An activation screen will appear. ...
- Step 3: log in to Microsoft 365. ...
- Step 4: accept the conditions. ...
- Step 5: get started.
Find from system registry: The Office serial key is stored on the hard drive where you install Office program. You can find it from the registry, but you can't read it normally, because it is encrypted with binary code.
How do I redeem a Windows key? ›Select the Start button , type PC settings, and then select PC settings from the list of results. Choose Activate Windows. Enter your Windows 8.1 product key, select Next, and follow the instructions.
How do I redeem a Microsoft redeem code? ›- Open the Microsoft Store.
- Select your personal icon at the top of the app and then select Redeem copde or gift cards.
- Enter the 25-character code, and then select Redeem. Don't worry about hyphens, the system takes care of those for you.
Open an Office app and sign in, if prompted. If Office still won't activate, try running an online repair as described in Repair an Office application to fix up the remaining install of Office.
Why is Excel not activated? ›If the error message says that your Office isn't activated, it means that your Office apps are now on the level of a trial version. Depending on the type of warning you get, you can still make use of them as normal. This will, however, change if you don't take any action during the warning interval.
What is Microsoft product activation key? ›A product key is a 25-character code that's used to activate Windows and helps verify that Windows hasn't been used on more PCs than the Microsoft Software License Terms allow.
How do I activate Office that came with my HP laptop? ›Open the Office installer or application (Word, Excel), and then follow the on-screen prompts to activate Office.
How do I know if my Microsoft Office is activated? ›
Click on File tab. Select Account. On the right-hand side of the screen, you will see the product activation information as displayed below. If you see the words Product Activated, activation was successful.
Do I need to buy office again for a new laptop? ›If Microsoft Office came preinstalled and licensed on your new computer, you only need to install your version if you prefer it to the newer release of the software set or if your software set contains additional Office programs, such as Access and Publisher.
Why is Microsoft Office saying I need to activate? ›This can happen if you don't uninstall the pre-installed version of Office on your new PC before installing a volume license version of Office. To stop the prompts for activation, make sure your Office uses volume licensing and then update the registry.
Do we need to activate Microsoft Office? ›That said, according to Microsoft, you will be able to open and view supported documents in Microsoft Office without activation, but you won't be allowed to edit.
Do I need a Microsoft account to activate Office? ›A Microsoft account is usually required to install and activate Office versions 2013 or later, and Microsoft 365 Family or Personal. You might already have a Microsoft account if you use a service like Outlook.com, OneDrive, Xbox, or Skype; or if you purchased Microsoft 365 or Office from the online Microsoft Store.
How do I transfer my Microsoft Office to a new computer? ›- Deactivate the Subscription on Your Old Computer/Laptop. ...
- Install MS Office on the New Computer/Laptop.
- Authenticate the Office 365/2016 Subscription.
Later, you can use the MS Office installer (or its CD) on your new PC to perform its setup. In the end, you can launch any MS Office application (like MS Word) and go to its Menu > Account to enter your product key. This will activate MS Office on your new computer and you can access it without any hassle.
Can I transfer Office product key to another computer? ›To transfer Microsoft Office to a new computer, you'll need to deactivate it on your old computer. You'll need to call the product activation number to activate Office on your new device. If you have a subscription to Microsoft 365, you won't need to deactivate your device.
How do I enter a product key in Windows 10? ›- For installation of Windows 10, enter your product licence key.
- Press the Windows key, go to Settings > Update and Security > Activation.
- Press the Change Product key.
- Enter your product key into pop-up box and press Next.
- Press Activate.
If you are using bootable installation media to perform a clean install on a PC that has never been upgraded to Windows 10 and activated, you will need to enter a product key. You can enter a product key from Windows 10 or from a matching edition of Windows 7, Windows 8, or Windows 8.1.
How to install Windows 10 with a product key? ›
- Go to Order history, find Windows 10, and then select Product key/Install.
- Select Copy to copy the key, and then select Install.
- Select Download tool now, and follow the instructions.
- A wizard will help you through the steps to install. You can install Windows 10 on a PC or a Mac.
Some codes can't be redeemed if your Microsoft account is suspended or has a balance due. Resolve all account suspensions and unpaid balances by going to the Services & subscription section of your account before redeeming the code. You can only use some digital codes in specific regions.
Do Microsoft redeem codes expire? ›I'm an Independent Advisor and a Microsoft Xbox user like you. Gifts or pre-paid gift cards / games doesn't expire. Usually the promotional codes are the ones who expires at certain date.
What are Redeem Codes? ›Redemption Code means the sequence of letters, numbers, and/or symbols placed on gift certificates, promotional coupons or other promotional offers and used to obtain a benefit.
How do I activate Office 2016? ›- Go to Start > Word 2016.
- Select Activate. Activate should be the only option that's shown. ...
- Follow the prompts to complete the activation process.
- Deactivate the Subscription on Your Old Computer/Laptop. ...
- Install MS Office on the New Computer/Laptop.
- Authenticate the Office 365/2016 Subscription.
In the top menu bar select Finder > Applications and scroll down to the Microsoft Office apps. Open any Office app, like Microsoft Word and in the What's New box that opens, select Get Started. On the Sign in to activate Office screen, select Sign in.
Where is my Office 19 product key? ›- Sign in to your Microsoft Account.
- Go to Services & subscriptions, locate your Office 2019 and click the View product key next to the Product key tab.
A Microsoft office product key is a 25-character code used to activate Windows and helps verify that Windows hasn't been used on more PCs than the Microsoft Software License Terms allow. If you have just purchased Microsoft Office, you may be experiencing some difficulties with how to use it.
Do I have to buy Microsoft Office again for a new computer? ›If you have the Microsoft Office on your Microsoft account, you can install Office from your account and you do not need to repurchase Microsoft Office.
Can I use the same Microsoft Office key on two computers? ›
How many Windows can I activate with one key? You can reuse your windows activation key as many times as you wish. The activation key cannot be activated on two different computers at the same time.
Why won t my Office 365 activate on Mac? ›Try restarting your Mac and activate again. If you're still seeing this error, try this: Run the Office for Mac License Removal Tool. Uninstall Office for Mac and then re-install Office from Office.com/signin.
Can I use my Windows Office license on Mac? ›Yes. Because the Professional Desktop Platform licenses are Platform Independent Licenses, you're licensed to run Office for Mac and Office for Windows.
Why can't I activate my Office? ›Open an Office app and sign in, if prompted. If Office still won't activate, try running an online repair as described in Repair an Office application to fix up the remaining install of Office.
How to find Microsoft Office product key in Windows 10 using CMD? ›- Search CMD in the search box and run as administrator.
- Type the following command according to your needs. Office 2013 (32-bit)(Win32-bit): cscript "C:\Program Files\Microsoft Office\Office15\OSPP.VBS" /dstatus. ...
- Your product key should appear here.
The product key is in the confirmation email you received after buying your digital copy of Windows.
How do I find my Microsoft Office license number on my computer? ›To determine the Office subscription license type, open an Office app (such as PowerPoint), select the name of the app in the menu, and then About (app). The license type will be listed below the Product ID.
How do I activate my Microsoft Office 2010 product key for free? ›Activate Office 2010 online
Click File > Help > Activate Product Key. If you don't see an Activate Product Key button, your software is already activated, and you don't need to do anything.
- Download the Microsoft PID Checker.
- softpedia.com/get/System/System-Info/Microsoft-PID-Checker.shtml.
- Launch the program.
- Enter the product key in the given space. ...
- Click on the Check button.
- In a moment, you will get the status of your Product Key.
If your Microsoft Office product came with a hardware purchase, such as a laptop or computer, it likely has the product key printed on its Certificate of Authenticity. Also, look through the manuals as the product key often comes on a card bundled with the warranty cards and manuals.